Digital Boardroom Specs

Setting – Microsoft Teams

Title – Creating Superior Digital Value for Utility Providers with Industry - Leading SEW Platforms

Date – October 6th, 2021

Time – 2 pm EST 

Duration – 45 min

Utility Attendees – 10-15

Type – Virtual Discussion

Design – Business Development

SUMMARY 

Save your seats for an interactive session on building digital CX and WX foundation for utilities with experts from Smart Energy Water. SEW is on a mission to engage, empower and educate billions of people to save energy and water through digital platforms. Trusted by over 350+ utilities across the globe, SEW platforms help energy and water utilities build the best customer and workforce experiences through digital self-service portals and mobile platforms.

Learn about Smart Customer Mobile (SCM®) - the #1 Digital CX Platform for Utilities. SCM® is a single integrated digital platform that transforms utility-customer relationships by facilitating omnichannel, two-way communication and promotes sustainable energy usage by setting thresholds and incentivizing energy savings. With SCM®, utilities can elevate the customer experience through 360-degree visibility of customer interactions, leverage AI/ML technologies for intelligent customer insights, offer personalized communications, and more.

For intelligently managing the utility workforce operations, gain insights on Smart Mobile Workforce (SMW®) – the #1 Digital WX Platform to help deliver end-to-end mobile workforce experiences, and mobilizing utility workforce in real-time. From work order management to AI/ML-based schedule and dispatch, SWM delivers real-time visibility into workforce with simple, intuitive platform experiences, improves operational efficiency and assures seamless service delivery.

Join the session designed around interesting real-world use cases and emerging industry trends on orchestrating innovative digital, intelligent technologies to simplify connected experiences and build a sustainable world.

Register for the session to embark on your digital transformation journey!

Agenda:

• Welcome & Introductions (7 min)
• Define the Problem (7 min)
• SEW Platforms & Success Stories (10 min)
• Discussion (15 min)
• Closing (5 min)

Chris Lewis, Business Unit Head, SEW

Chris Lewis is a seasoned business executive with 20+ years’ experience in utilities, tech, commodities, consulting and mergers and acquisitions. Chris heads the push into the Small and Midmarket for SEW as BU Head SMB.

Prior to joining SEW Chris was COO of one of Canada’s fastest growing companies, ATTAbotics.